ISO Quality Management Systems

ISO 9001 – Quality Management Systems (QMS)

Quality is more than a standard—it’s a promise to your customers. ISO 9001 is the world’s most recognized quality management standard, designed to help organizations consistently meet customer expectations, improve efficiency, and drive continual improvement.

At Akshar Academy, our ISO 9001 training course equips professionals with the skills and frameworks to develop, implement, and maintain an effective Quality Management System (QMS). Whether you’re aiming to improve internal processes, enhance product/service delivery, or pursue formal ISO 9001 certification, this course will give you the tools to lead with quality.

Course Overview

This course provides a structured understanding of ISO 9001:2015, the latest version of the quality management standard. You’ll explore the seven quality management principles, learn how to apply risk-based thinking, and gain hands-on experience in designing and auditing a QMS.

With real-world examples and step-by-step guidance, this course prepares individuals and organizations to build a quality culture focused on performance, customer satisfaction, and continuous improvement.

Learning Objectives

By the end of this course, participants will be able to:

• Understand the structure and key clauses of ISO 9001:2015

• Apply the seven quality management principles across business operations

• Develop and document a compliant Quality Management System (QMS)

• Conduct internal audits and management reviews

• Identify and mitigate quality risks using risk-based thinking

• Implement policies and controls that reduce defects, waste, and rework

• Foster a culture of continuous improvement and employee involvement

• Align business strategies with customer needs and satisfaction

• Prepare for successful ISO 9001 certification and surveillance audits
  
  

Course Modules

The course follows a step-by-step, modular format designed for practical learning:

1. Introduction to Quality Management & ISO 9001

2. Understanding Organizational Context and Stakeholder Expectations

3. Leadership and the Role of Top Management in QMS

4. Quality Policy, Objectives, and Planning

5. Support Functions: Resources, Competence, Communication, and Documentation

6. Operational Planning and Control of Products and Services

7. Performance Evaluation and Monitoring

8. Internal Auditing, Management Review, and Non-Conformance Handling

9. Corrective Actions and Continual Improvement

10. Preparing for ISO 9001 Certification Audit
    
    

Course Features

• Duration: 30–40 hours (Self-paced or Instructor-led)

• Delivery Mode: Online | Virtual Live | In-Person (Group Sessions)

• Course Materials Include:

  • QMS documentation templates and SOP samples

  • Risk assessment matrix and quality objectives planner

  • Internal audit checklists and report templates

  • Real-life case studies and industry best practices

  • Quizzes, scenario-based exercises, and final practice test

Certificate of Completion provided by Akshar Academy

Who Should Enroll?

This course is ideal for professionals involved in quality assurance and process improvement, including:

• Quality Managers and Quality Control Officers

• Internal Auditors and Compliance Leads

• Production Supervisors and Manufacturing Heads

• Business Owners and Operations Managers

• Professionals pursuing ISO 9001 Lead Auditor/Implementer certifications

• Anyone responsible for maintaining or improving product/service quality
  
  

Organizational Benefits

Implementing ISO 9001 offers your organization:

• Operational consistency and process standardization

• Improved customer satisfaction and trust

• Reduced rework, returns, and non-conformities

• Easier access to international markets and contracts

• Greater employee engagement and process ownership

• Enhanced readiness for regulatory or client audits
  
  

Certification Outcome

Upon completion, participants receive an Akshar Academy Certificate of Completion.

We also offer pathway guidance and optional prep materials for those interested in pursuing third-party credentials, such as:

• ISO 9001:2015 Lead Implementer

• ISO 9001:2015 Lead Auditor (via accredited certification bodies)
  
  

Entry Requirements

• No prior ISO or QMS experience required

• A basic understanding of business processes or operations is helpful

• Open to professionals from all industries and sectors
  
  

Optional Add-Ons

• On-site group training for organizations

• QMS documentation toolkit bundle

• Internal audit simulation workshops

• Post-training consultation for ISO 9001 certification readiness
  
  

Ready to Build a Culture of Quality?

Join the thousands of professionals and organizations worldwide who trust ISO 9001 to deliver excellence. Whether you’re preparing for certification or simply looking to optimize your systems, Akshar Academy will guide you every step of the way.

• Learn at your own pace or join instructor-led sessions

• Get hands-on tools you can apply immediately

• Build confidence to lead your organization to ISO 9001 success

Enroll today or contact us for course fees, upcoming schedules, or team training options.